The Dufferin Board of Trade offers many educational and networking opportunities to help you build your business skills, increase your connections, and gain exposure for your business.

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Tony Rose Memorial Sports Centre

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6 Northmen Way
Orangeville, Ontario L9W 3B2 Canada

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February 2018

Exceptional Customer Service

February 21 @ 9:00 am - 12:00 pm
Tony Rose Memorial Sports Centre, 6 Northmen Way
Orangeville, Ontario L9W 3B2 Canada
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$15

Good customer service is just good business and can offer a unique opportunity to differentiate your business from competitors. Diane Nelson of The Achievement Centre will present techniques that both employers and staff can use to create a superior experience for customers. From initial impressions to difficult situations, this workshop will provide practical information on how to exceed your customers’ expectations, every time.

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March 2018

Employment Standards Act

March 1 @ 1:30 pm - 3:30 pm
Tony Rose Memorial Sports Centre, 6 Northmen Way
Orangeville, Ontario L9W 3B2 Canada
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Free

The Fair Workplaces Better Jobs Act, 2017 (Bill 148) was recently passed and makes changes to Ontario’s Employment Standards Act, 2000 (ESA). A representative from the Ministry of Labour will discuss the new ESA requirements

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April 2018

Bookkeeping & Budgeting Basics

April 4 @ 2:00 pm - 5:00 pm
Tony Rose Memorial Sports Centre, 6 Northmen Way
Orangeville, Ontario L9W 3B2 Canada
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$15

Andrew Patricio, owner of Bizlaunch, has helped hundreds of entrepreneurs develop a better understanding of their financial documents. His straightforward approach will help you set up and manage your bookkeeping more effectively. You will also gain essential financial advice to help you build budgets, calculate break-even points, manage cashflow forecasts, and much more.

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